All the Questions...
and Answers too
Spark Loyalty® is the best loyalty and customer engagement system for independent retailers. We’re the best in the world.
Really, that’s who we are. Can you feel us?
To be more specific, we deliver a great product — a fully customizable, white-labeled retail customer loyalty system based on protected, highly unique intellectual property that has been proven in the market place. We’ve built a simple and delightful customer interface. We provide you with robust tools to reach your customers — unlimited text message and email campaigns, and multi-location support. To help ensure retailer success, Spark Loyalty also provides you with a comprehensive dashboard and customer analytics.
Also, we employ the best people on the planet, including this lucky copywriter.
$99 / month
That’s it. No fancy talk, no bait-and-switch. No setup fees. No contracts. $99.
Unlimited text messaging and email to your customers. For real.
No upsell, no surcharge. No “wait for a quote.” No shell game. Just a great product at a great price.
SnowShoe gets it. We have been an independent startup for almost a decade now. We know what it takes to win as a small business. And we’ve got your back.
Need more proof? SnowShoe has provided loyalty systems to global enterprises for over a decade. SnowShoe has also provided the underlying technology for Spark Loyalty for over five years, and we talk about that storied history in this little podcast episode.
Oh yeah, we have a top 25 retail podcast too — we’re in our third season interviewing all the movers and shakers in the retail world — you can check out all the episodes at SparkPlug.audio.
We’re young, scrappy and hungry. Wait, that’s a Hamilton lyric, isn’t it?
But in this case, it’s true. We’re like you. Not a big conglomerate. Not a huge corporate entity. A real small business, that is crushing it every day.
SnowShoe is an independent business based in Portland, OR. We know how to serve local businesses because we are a local business. We are also the only company in this space focused solely on customer loyalty, not on upselling other solutions.
Our customers love Spark Loyalty because it is easy, simple, inexpensive and effective. Unlike other platforms, such as Clover or Fivestars, Spark Loyalty is:
✔ Locally-owned with US-based customer service
✔ Simple to use with only one counter tablet
✔ Contract-free – we don’t ever require a monthly or annual contract
✔ Fully customizable so your brand is the name seen by all your customers
✔ The best in the loyalty business. I might have mentioned that.
Everything you need to reach, reward and delight your customers.
The Spark Loyalty system is a complete customer engagement solution. In-store hardware includes two Spark Stamps®, one tablet, and one tablet stand. You license this from us at no additional fee, so that we can upgrade and replace your hardware without cost to you. Our easy-to-use software comes fully installed on your tablet and is fully customizable, which helps you to feature your own store brand and choose your own points and rewards levels for your customers.
We also include unlimited text messaging and email campaigns, so you can reach your customers anytime, anywhere. Yes, these features are completely unlimited and without additional fees.
You use Spark Loyalty to ask customers for their contact details, and you use that information (with the customer’s written permission) to tell them about your fantastic store. This keeps customers coming back for more.
You communicate with your customers via SMS text messages and email messages. Did you know that SMS messages are opened an average of 3 seconds after receipt?
Here are some examples:
- Send a Happy Birthday message with an offer for a free B-Day item.
- Send a two-for-one offer to customers who haven’t stopped by recently.
- Tell customers you’re open during Spring Break, or closed during the hurricane.
- Tell customers you have a new cat in the store. Miaow! Hey girl, you own what you tell customers… tell customers anything you want!
One further point — we won’t ever take your customer’s data and market to them, or sell that data, or use it to feather our nest. That’s not how we roll. We are not Facebook. The information you get from your customers is between you and your shoppers. It’s not ours. It’s yours.
We’ll even export your data for you, at no additional cost and no questions asked, if you need your customer data for any reason.
Nope. We don’t do that.
No contract. Ever. And we also won’t jack up your prices over time. We don’t do those things to our friends.
That’s a promise.
We just believe you’ll love our product so much that you’ll keep using it, month over month. Our product speaks for itself.
We are the best, and we won’t keep you as a customer if you don’t believe that too.
Yes, in fact, we do have one of those.
Go to our complete business and technical FAQ with all the details right here.
We thought you’d never ask. You can sign up for a free demo right here: